Feidt Consulting
Overview
Feidt Consulting is an independent consultancy based in Hamburg, specializing in fraud prevention, payments, and financial crime prevention.
The mission: turning cost centres into strategic value drivers that strengthen profitability, customer experience and security.
From strategy to implementation to ongoing operations.
Holistic end-to-end perspective
Strategy, technology, processes and organisation viewed from a single source – with robust, practical frameworks that take regulatory requirements into account as a matter of course.
Proven leadership experience
Over 15 years of fraud and payments experience in leadership roles at bonprix, DOUGLAS and Otto Payments – from acute fraud defence to building complete fraud and payment ecosystems.
Core Competencies
Fraud Prevention
Strategic and operational fraud prevention across the entire lifecycle – from risk assessment and value-stream analysis through rule-set and process design to hands-on fraud case handling; first-aid advisory for acute incidents and emerging fraud patterns.
Payments, especially BNPL
International payments, payment-method steering, conversion optimisation, Buy Now Pay Later (BNPL), business rules, credit management, creditworthiness checks as well as dunning and collections processes.
AML & Regulatory
Anti-money-laundering (AML) and transaction monitoring, implementation of regulatory requirements as well as data protection (Certified Data Protection Officer).
Organisation, Analytics & Leadership
Organisational design and role concepts, transformation support, KPI frameworks across the entire customer journey, data-driven performance management as well as project leadership, interim management and team development.
Services
Feidt Consulting supports the entire fraud-prevention value chain – from strategy through technology selection and implementation and into ongoing operations.
Whether as a sparring partner during an acute incident or when building or optimising a complete fraud and payment ecosystem: you gain leadership experience from several industries, deep operational expertise and comprehensive market knowledge from a single source.
All services are modular and tailored individually to your situation, your goals and your budget.
Strategy Consulting
Value-stream analyses and risk analyses for new payment methods and business models, development of anti-fraud strategies.
Building Risk & Fraud Environments
Design and build-out of fraud processes, holistic rule sets and continuous optimisation, KPIs and organisations – from target vision through operating model to team setup and role design, including transition into day-to-day operations.
Benchmarking & Vendor Selection
Neutral benchmarking of vendors and solutions, structured selection processes – including for multi-vendor setups – for fraud backends and credit bureaus, as well as negotiation and contract design.
Configuration & Integration and Fraud Prevention
Configuration and optimisation of fraud solutions as well as operational rollout and long-term integration into standard operations. First-aid advisory and support for acute incidents and emerging fraud patterns.
